Modernization of the hotel park in Lyon: smart hotels

The Auvergne-Rhône-Alpes region has the largest hotel park in France with more than 2,720 establishments in operation, which contribute to the achievement of approximately 12% of annual turnover in France. Heavily impacted by the health crisis, the hotel sector in the Lyon metropolitan area is gradually regaining ground with more than 3,100,000 overnight stays recorded in 2021 and an increase of 12.8% in the average price of rooms in all categories.

In addition to efforts to set up a trend to move upmarket in the Lyon hotel sector, the capital of the Gauls is also positioned as the second business destination in the country and as the French benchmark for sustainable tourism in the GDS Index ranking. Thus, the Lyon area has been able to revive itself as an emerging European tourist destination thanks to the application of various measures such as the limitation of the rental of Airbnb-type accommodation or the promotion of local tourism.

Moreover, this performance is also the result of the modernization of the hotel park of the city of Lights, which has in particular more than 195 establishments out of 228 according to the new standards. In addition to having reference establishments in terms of cultural and heritage tourism, to cite only the Intercontinental of the Grand-Hôtel Dieu or the Villa Florentine, Lyon has many 4-star and 5-star establishments, sumptuous tourist residences and some of the very first connected hotels in the region.

Moving forward as a real revolution in the eco-responsible hotel sector, smart hotels offer a 100% connected experience thanks to the digitalization of the entire customer journey. Thus, connected hotels offer various equipment, services and offers fully accessible online, via mobile applications or through identification codes. In addition, the methods of payment, reservation, cancellation or access to certain areas of smart hotels can be done independently via digital tools.

The Campanile Smart Lyon Bron hotel: a smart hotel with the Smart Inside label

overall view of the building of the hotel campanile smart lyon est a bron


Located in the heart of the Eurexpo center about 25 minutes from the hyper-centre, or more precisely at number 55 old route de Grenoble in the town of Bron, the 3-star Campanile Smart hotel is the very first hotel in Lyon from the Campanile group. to “connect” and have the Smart Inside label. The establishment has, among other things, an online concierge service, robotic room service, connected televisions, a connected bar-restaurant and rooms with fully adjustable atmospheres, controllable via your smartphone…

home automation application for room management in the smart hotel campanile lyon est a bron


In addition to delivery services and the click & collect service, guests of the Campanile Smart Lyon Bron hotel can also benefit from electric car charging stations, a web app providing access to more than 7,000 magazine references and newspapers as well as various connected devices, such as a foam printer that allows you to impose personalized photos on your beer or latte. Accessible to people with reduced mobility, the establishment also has contactless elevators, smart home automation equipment, a digital sports coaching service and an online check-in and check-out service…

Mihotel contactless hotels: 4 establishments in the heart of the Lyon conurbation

Bellecour luxury suite from the mi hotel group


The 100% digital and contactless hotel Mihotel has four establishments located respectively in the Vieux-Lyon district, at Place Bellecour, at Rue Auguste Comte and at Place Gailleton. In addition to a fully dematerialized reception system, Mihotel also offers a contactless meal delivery system as well as more than thirty customizable options, including a valet parking service and electric bicycles.

Mihotel also allows its customers to access various services directly from their rooms, ranging from body and facial treatments, massages, sports sessions, the provision of kitchen utensils or even the delivery of gift boxes…

The brand also has a sumptuous 40 m business lounge2 located in the heart of Old Lyon, which is equipped with, among other things, a connected fireplace, geothermal air conditioning and customizable audiovisual and home automation equipment. Accessible by digital rental, the Mihotel business lounge can accommodate up to 50 guests in complete autonomy and has lounges, terraces and a private outdoor kitchen.

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